"Some banks have gone in the seemingly wrong direction. For example, Bank of America caused outrage recently when it announced it would be charging monthly fees for customers to withdraw or use their own money in checking accounts with debit cards. This attempt to generate profits led to a mass exodus from customers, who instead opened banks with smaller financial institutions. It wasn’t long before BofA announced a cancellation of the plan."

Banks on Facebook: Any Hope to Build Trust? | Pronet Advertising